For luxury houses, hotels and palaces that want a reassuring presence at the door, without weighing on the welcome.
In a luxury boutique or a hotel, the security officer is the first person a client sees. He holds the door, greets, answers questions, and all the while he observes. Retail and hotel security means holding both roles at once: a presence that reassures clients and deters everyone else, without ever feeling like a checkpoint.
We work for jewellery, fashion and watch houses, hotels, palaces and serviced residences in Paris, Saint-Tropez and Courchevel. In a boutique, the officer manages the entrance, the flow of visitors and delicate situations; in a hotel, he watches over the lobby, the floors and the service entrances, day and night.
Our officers are chosen for their bearing and their sense of service as much as for their experience. They know the codes of an international clientele and work alongside management, staff and, in hotels, the concierge and reception.
An officer in plain clothes at the door: he opens, greets, regulates entry when the boutique is full, and knows how to spot a situation before it unfolds.
A discreet presence in the boutique during fittings and the presentation of pieces, in coordination with sales staff and CCTV.
In hotels, patrols of the public areas and floors, control of service entrances and deliveries, attention to anyone who is not a guest.
A night officer inside the hotel or outside the boutique, random patrols, alarm response, a logbook and a report each morning.
Reinforcement for a launch, a private sale or the stay of a sensitive client: invitation checks, flow management, presence in the lounges.
Every incident, every refusal, every delivery is recorded. Management receives a report at the end of each shift.
This service does not come in a pack: we build it from your premises, your hours and your guests, then we quote it.
Boutique, hotel or palace: we design the arrangement after a visit at busy hours, according to the entrances, opening hours and clientele. The number of officers, their dress and their position are agreed with management, then quoted.
Each pack is quoted within 24 hours, with no commitment. Night, Sunday and public-holiday surcharges are set out in the quote.
Everything is quoted. The rate depends on hours, duration, period and the level chosen. Night shifts between 9 pm and 6 am, Sundays, public holidays and requests at less than 48 hours' notice carry a surcharge. We reply within 24 hours.
By default, in plain clothes: a dark suit or an outfit agreed with you, to match the image of the house. An identified uniform remains possible if you prefer it.
Yes: a private sale, a launch, the festive season or the visit of a sensitive client. We also work year-round, with the same officers so that clients recognise them.
Always. The officer follows management's instructions, coordinates with reception, the concierge and in-house security where it exists, and never replaces the front-of-house team.
A visit during opening hours, a quote within 24 hours, a direct contact.
